Bought the gift wrapped European Collection Box for a friend who loves her tea. The package arrived beautifully presented. Customer service experience was excellent. I cannot comment on the taste of the tea as it was a gift but I was extremely happy with the presentation and my friend loved her "thoughtful, elegant" gift. I would definitely buy again.
The tea was purchased as a gift for my family they love tea and these blends stand out from the run of the mill supermarket teas. The packaging was just an added luxury touch especially in lock down something to look forward too. Unfortunately the courier driver walked into the building and threw the package on the floor, with absolutely no care, which with a back injury made it tough to pick up. Luckily there was nothing more than a broken biscuit, which I enjoyed in my garden setting.
We sent a gift to a friend and asked for the box to be gift wrapped. She was so delighted with the presentation that she actually took pictures of each step of the unwrapping. Definitely worth the little extra cost for such a great outcome.