Our online checkout is protected by secure industry standard SSL protection, for absolute privacy. All credit card payments made online are processed securely through PayPal and you don’t need a PayPal account to do this.
Orders are dispatched within 24-48 hrs after your order has been received via Australia Post and selected local, interstate & international freight couriers.
Standard AUS wide delivery is charged at $9.95 inc GST per order (up to max of 3kg). Express Post AUS wide is charged at $14.95. (Due to Covid-19 state lockdowns next day is CURRENTLY NOT guaranteed by Australia Post). Heavy Parcels 3kg-5kg will incur a charge of $24.95 flat rate and will be applied at checkout.
Free Shipping within Australia for orders over $60.
VIC: 2-3 days
NSW, ACT, QLD, WA, SA, TAS: 3-6 business days
Note: Delays are being experienced due to COVID-19 State Lockdowns & Rural Delivery Areas.
All order are traceable through transit - please provide your mobile number and/or email for updates.
Ari & May Fine Tea Co. adhere with Australian regulations, however, your destination Country may have different importation policies.
Ari & May Fine Tea Co will not be held liable for additional taxes, duties, fees or surcharges that may be payable on delivery in your Country.
Please check with your local Authorities before placing your order.
International Costs & Delivery
Shipping to most countries are charged at a flat rate of AUD$19.95 up to 2kg. Parcels above 2kg are calculated on the total parcel weight. Delivery duration is based on your countries delivery zone, please see below:
Zone 1 - New Zealand | 4-6 working days
Zone 2 - North America, Western Europe, Asia & The Pacific | 6-13 working days
Zone 3 - Rest of the World | 10-15 working days
Due to COVID-19 our carrier has temporarily suspended some international destinations please check the list of undeliverable countries here.
For further information, to confirm a shipping price, quote on a larger delivery or anything else we can help you with, just let us know via email.
Monday to Thursday 10am – 4pm